Privacy Policy
Your privacy is important to us
Last Updated: December 2024
1. Introduction
AureliaFalcon Global Trades ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our investment platform.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Full name and contact details (email, phone number, address)
- Date of birth and nationality
- Government-issued identification documents
- Proof of residence (utility bills, bank statements)
- Financial information and account activity
- Employment and income information
Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referral source
3. How We Use Your Information
We use your personal information for the following purposes:
- To verify your identity and comply with KYC/AML regulations
- To process your subscription, stake, deposit, and withdrawal requests
- To manage your investment account
- To communicate with you about your account and our services
- To provide customer support
- To improve our services and user experience
- To comply with legal and regulatory requirements
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security audits and assessments
- Employee training on data protection
- Incident response procedures
6. Information Sharing and Disclosure
We may share your information with:
- Regulatory authorities and law enforcement agencies when required by law
- Third-party service providers who assist in our operations
- Payment processors for transaction processing
- Affiliated companies within our corporate group
We do not sell your personal information to third parties.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing activities
To exercise these rights, please contact us through our Client Portal or email us at support@aureliafalconfx.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for a minimum of 5 years after account closure.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@aureliafalconfx.com
- Through our Contact Form